Refund & Return Policy;
Kindly reach out to us within 60 days from the date of delivery with details and pictures of the damage. If the goods/products has been used or damaged by the customer, there will not be any refund. Once we have checked and confirm the goods/products, customer will receive their refund within 30 days after the confirmation and we will refund back to original payment method.
Please return your purchase to the following address: 15-13, MERANA MUATIARA SENTRAL NO.2, JALAN DESA AMAN 1 CHERAS BUSINESS CENTRE. Please contact us at our website- montemps-official.com if you have any questions or doubts regarding this.
Domestic Shipping Policy
All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
